Customer Survey

We take all customer feedback seriously and appreciate you taking the time to communicate with us.

Please rate all responses 1 to 10 with 10 being the highest.

Optional Contact Information

Email Address:   
Date of Service::   
Name: 

Field Services

How would you rate your field consultant?

Was the field consultant knowledgeable about your foundation problem?
How responsive was your field consultant?
Did the field consultant explain all your options?
Were the services performed to your satisfaction?  
How would you rate the timeliness of the services provided?
How did you hear about our services?
Were you satisfied with the services you received?

Office Staff
How would you rate our office staff?
Were we friendly and courteous?
Were we concerned with your needs?
Are there any services you would like to see us add?
Were any of our associates particularily helpful?

Production Crew
How would you rate the production crew?
Were they friendly and courteous?
Did they answer all your questions?
Did they explain additional options, if needed?
Did the production crew clean up after themselves?
What is your overall opinion of the services you received from Kansas City Master Companies?
Would you refer the services of Kansas City Master Companies to a neighbor?
Please feel free to add any additional comments:

 

 

 

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